Privacy Policy

Mwezzy Footwear respects your privacy and processes personal information in line with the Protection of Personal Information Act, 2013 (POPIA).

What we collect

• Name, email address and mobile number
• Delivery address and delivery instructions
• Order history and payment status/reference (we do not collect or store card details — payments are processed by iKhokha)
• Newsletter email address if you subscribe
• Messages you send through our contact form

Why we collect it

To process and deliver your orders, provide customer support, let you track orders, and — only if you opt in — send you news about drops and promotions.

Who we share it with

Only with service providers needed to fulfil your order: our payment provider (iKhokha) and courier partners. We do not sell your personal information.

Security

We use encrypted connections (HTTPS), hashed passwords and restricted admin access to protect your information.

Your rights

You may request access to, correction of, or deletion of your personal information, and unsubscribe from marketing at any time, by contacting mwezzy.footwear@gmail.com.

Information Officer

Information Officer: [OWNER TO CONFIRM] · Contact: mwezzy.footwear@gmail.com